Where's your home base?
Phone coaching has made it possible for me to work with clients all over the country. And I've got to admit that I love the commute!
My on-site organizing work is primarily on the Augusta to Portland corridor in the state of Maine. The commute is longer, but there's nothing I enjoy more than meeting the people I work with in person.
What's your phone number? Can I call you?
Sure. My number is 207.808.1062. Please do call and leave a message that includes the best time to return your call. I am usually able to return calls within 24 to 48 hours.
What's your email address?
You can email me at firstname.lastname@example.org.
I am usually able to respond within 24 to 48 hours.
How do I know if I need a professional organizer?
The truth of it is you don't need an organizer. You might read books and magazines to learn theory and processes. This could work for you. You could do your own research for products and resources in your area. You could always figure it out from trial and error.
So let me ask you... why haven't you taken care of this yourself yet?
For good reason! You're already juggling different priorities, and your time is valuable. An organizer will provide you with the direction you need. I'll provide a solid plan to match your budget, and the motivation to complete the job. It's amazing how much faster it goes when you have an experienced partner working with you.
How much will this cost?
It's impossible to give a perfect estimate of how long the job will take - there are simply too many variables! Will other people be using the space while we're working? Will you be distracted with phone calls and interruptions? Will you remember another area that also needs work? There's plenty potential for delay.
You’ll choose between two game plans. I can provide a non-binding estimate of the amount of time needed to complete all tasks, and then do my best to stay within that timeframe. I will let you know as soon as I recognize that the job may go long, so that you can reevaluate the plan. Alternatively, you can set a time limit, with a list of goals that is prioritized so that the most important goals are completed first. I recognize how important it is to stay on budget for a job. Unforeseen challenges will come with a cost attached. But I am committed to maintaining a balance between tasks and budget.
What's the difference between an organizer coach and any other professional organizer?
Trained as a professional organizer, I've chosen to take my training to a higher level. I’ve graduated from a comprehensive nine month coaching skills training course. I trained in the fundamentals of both Life and ADHD Coaching, earning the right to be designated “Organizer Coach.”
How do I know I can trust you?
My training is from the National Association of Professional Organizers (NAPO), and I have committed to adhere to their guidelines and best practices.
Here’s a snippet from the NAPO Code of Ethics:
"I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy...
"I will keep confidential all client information, both business and personal... "
I believe in, and adhere to these standards. Always.
I'd like to check out your work history. Where can I see your CV?
What happens during an on-site needs assessment?
We'll start by answering any general questions that you might have, and then we'll tour the space. I'll ask you about what is and isn't working, and to describe your vision of the completed job. With your permission, I'll take pictures of the area. (Photos for our use only, not ever for publication.) Before I leave, we'll make sure that we agree on the specific plan, pricing and timeline.
Why are you taking pictures? Who will be able to see them?
Pictures serve as a baseline of where we started. They're a handy reference tool, and are useful at the end to ensure we've met our stated goals. I will use them if I need to buy materials or containers. I will not use them in a public portfolio of my work. No two projects are the same. The problems, materials, and goals will vary from any other project. Comparing, while showing that you're not alone, won't really be helpful to your project.
A photo never gives the whole story. Organization isn't only about putting everything in its place. It’s about improving productivity. It’s what happens behind the scene that’s most important.
What happens during a workday?
I'll arrive prepared and ready to work. Whether I'm working alone, or with you, I'll ensure that we stay on task so that we complete our goals for the session. We all understand that unexpected problems may arise. When they do, we'll address them efficiently and effectively.
Every job is different, and we’ll decide together how to handle breaks. Generally, I’ll stop for an unpaid meal break after four hours (unless it’s only a 5 hour job). I’ll bring my own food and drinks. Breaks will add up to no more than 15 minutes every four hours and are part of the paid hours. If we’re working together, and you need longer breaks, I will continue working until you return. Of course, unplanned breaks affect the amount of work that can be completed on time, and should be avoided.
During the process, we'll be laying the groundwork for maintaining your new system. We'll make sure that it will meet your needs going forward.